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faq

What sets you apart from the competition?

A Dash of Magic Events is an award winning children's entertainment company that prides itself on its emphasis on quality. Besides featuring one of a kind, handmade costumes and handcrafted wigs, all of our performers are professionally trained and experienced theatrical entertainers. A Dash of Magic Events is a company that truly cares about fostering a child’s imagination and creativity through playful interaction. Nothing is more magical than a child’s face when they connect with their favorite fairy-tale character.

How do I book?

Shoot us an email here. Let us know your party date, time, character of choice and zip-code and we will get back to you within 24 hours.

You can also text or call us at 215-436-9204. Then we will send you our booking form once we have answered all your questions.

When should I book?

The suggested time to book a party is 4-6 weeks in advance. You are always welcome to submit a last-minute request, but due to high demand, it is better if you contact us in advance to secure your party.  Late booking fees may apply if we receive a request within 72 hours of the party/event date.

What is your service area?

We are based out of Center City, Philadelphia. We service the Greater Philadelphia Area as well as South Jersey. We also travel and can come to anywhere in the Mid Atlantic Region. Inquire with us your location and we will tell you the travel fee.

Will there be a travel fee?

We service the Greater Philadelphia and South Jersey Area up to a 10 mile radius or 25 minute drive (whichever is greater). Anything over that will have a small travel fee that is a combination of the mileage (gas and tolls) plus a small rate for the performers time. When you inquire a booking, we ask your zip code and will state that there is a travel fee and the amount ahead of time. All of our prices are fully transparent before booking. No hidden fees.

Do I need to tip?

Gratuity is not included in our packages and like many other service based businesses, tipping your performer is encouraged. Tipping is never obligatory and always appreciated. 

Can I request a performer?

Character performers may vary from those in promotional pictures. Should you want a specific performer to attend your event or party, please let us know at time of booking. While we can't promise the performer you request will be the same for your event, we can guarantee that all performers are professional and will give your child a magical experience.

What do you need for booking?

Have questions about deposits etc?

View all our Terms & Conditions here.

Do I need to provide anything for the performer?

If your party includes story time then a chair or blanket that the performer can sit on to tell the story. If your party includes: Face-Painting, or Tattoos, then a small table and two chairs are needed for the performer to be able to do this activity with the kids.

We also ask that you provide shade if the party is outdoors during the summer months, trees, porch, or tents. And that you provide a warm home if the party is in the winter months.

How do I set up for the party?

We ask that if the party is outdoors for an area that is shaded, clean, dry, and large enough for kids to dance and play. A chair for the character to entertain, and a blanket so all the kids can see and enjoy the adventure that is about to unfold! If indoors, the same idea but inside a home.

Do I need to supervise the children while the character is there?

Yes. Please understand that you are hiring a performer for your child’s party, not a babysitter, and the performer and is not responsible for the children’s safety. It is your responsibility to watch all children present for the entire duration of your character’s visit. A Dash of Magic Events shall not be held responsible for any injuries or property damage incurred by children or party guests at your event.

 

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